Starting today, you can use Remedy through WhatsApp.
Start a conversation and get your questions answered. You can upload documents, track deadlines and get updates on your matter. All as easy as texting a friend.
Why WhatsApp?
We've spoken to hundreds of UK renters struggling with housing issues. People juggling work, family, health, friends, and now a legal dispute.
We're building the most natural way to access legal help. Asking someone to juggle another app is the opposite of that.
This goes deeper than just a good experience, we see friction as the difference between taking action and giving up.
People need support where they already are. In the UK, that's WhatsApp.
What you can do today
WhatsApp is a first-class way to use Remedy. We've connected it directly to our core models, so you can swap between our application and WhatsApp seamlessly.
Through it you can:
- Start a conversation tell us what's happening with your home or tenancy, in your own words.
- Keep track of your matter ask quick questions and get updates on anything that's open.
- Respond to requests when we need information or documents from you.
- Get notified we'll message you when something important happens on your matter, so nothing slips through the cracks.
- Use voice notes typing can be a drag sometimes, now you can get answers at the speed of talking.
- Speak in +140 languages because English should never be a barrier to support.
- Upload documents share anything from your phone directly, without having to transfer it.
Everything connects on Remedy. It's the same system, the same intelligence, the same records, just a different front door.
If you're dealing with a housing issue you can now start on WhatsApp.
Message us on WhatsApp and tell us what's happening.
Note: The experience is live, but we're actively iterating and still in Beta. We'd love your feedback if something doesn't feel right, or you hit a rough edge. Someone from the Remedy team is never more than a few hours away if you would rather talk to a person.
