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Section 33AA: Standards of performance in individual cases: gas transporters.

Gas Act 1986 · 1986 c. 44View on legislation.gov.uk

Part I: Gas Supply

The Authority may make regulations prescribing such standards of performance in connection with the activities of gas transporters, so far as affecting customers or potential customers of gas suppliers, as in the Authority's opinion ought to be achieved in individual cases.

Regulations under this section may only be made with the consent of the Secretary of State.

If a gas transporter fails to meet a prescribed standard, he shall make to any customer or potential customer of a gas supplier who is affected by the failure and is of a prescribed description such compensation as may be determined by or under the regulations.

The regulations may—

prescribe circumstances in which gas transporters are to inform customers or potential customers of gas suppliers of their rights under this section;
prescribe such standards of performance in relation to any duty arising under paragraph (a) as, in the Authority's opinion, ought to be achieved in all cases;
make provision as to the manner in which compensation under this section is to be made;
prescribe circumstances in which gas transporters are to be exempted from any requirements of the regulations or this section; and
if the Authority is of the opinion that the differences are such that no gas transporter would be unduly disadvantaged in competing with other gas transporters, make different provision with respect to different gas transporters.

Provision made under subsection (4)(c) may—

require or permit compensation to be made on behalf of gas transporters by gas suppliers to customers or potential customers;
require gas suppliers to provide services to gas transporters in connection with the making of compensation under this section.

The making of compensation under this section in respect of any failure to meet a prescribed standard shall not prejudice any other remedy which may be available in respect of the act or omission which constituted that failure.

About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.