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Section 104: Civil liability for breach of conditions or confirmation decision

Communications Act 2003 · 2003 c. 21View on legislation.gov.uk

Part 2: Networks, services and the radio spectrum — Chapter 1: Electronic communications networks and services

The obligation of a person to comply with—

the conditions set under section 45 which apply to him,
the person's commitments that are made binding by a commitments decision,
requirements imposed on him by an enforcement notification under section 95, ...
requirements imposed on the person by a notification under section 96A and a confirmation decision under section 96C; and
the conditions imposed by a direction under section 98 , 100 or 100A,

shall be a duty owed to every person who may be affected by a contravention of the condition, commitment or requirement.

Where a duty is owed by virtue of this section to a person—

a breach of the duty that causes that person to sustain loss or damage, and
an act which—
by inducing a breach of the duty or interfering with its performance, causes that person to sustain loss or damage, and
is done wholly or partly for achieving that result,

shall be actionable at the suit or instance of that person.

In proceedings brought against a person by virtue of subsection (2)(a) it shall be a defence for that person to show that he took all reasonable steps and exercised all due diligence to avoid contravening the condition, commitment or requirement in question.

The consent of OFCOM is required for the bringing of proceedings by virtue of subsection (1)(a) or (aa).

Where OFCOM give a consent for the purposes of subsection (4) subject to conditions relating to the conduct of the proceedings, the proceedings are not to be carried on by that person except in compliance with those conditions.

About this text

This legislation text comes from legislation.gov.uk. Contains public sector information licensed under the Open Government Licence v3.0. These source and reuse terms cover the legislation text, not Remedy's commentary.

Reuse reviewed 21 August 2026 under Open Government Licence v3.0.