Start free. Tell us what’s happened, and we’ll support you on your next steps.
Work with us
How to complain, escalate to the ombudsman or council, and take a landlord to court or tribunal.
Your council or housing association keeps promising to sort the damp, and your complaint has gone nowhere. Here are the deadlines it has to meet, when you can go to the Housing Ombudsman, and what the Ombudsman can order.
You moved out months ago, and now a letter or County Court claim says you owe rent. Here's how long a landlord can chase it, your deadline to reply, and when an unprotected deposit lets you claim money back.
How to complain about your landlord UK: councils, ombudsmen, tribunals and legal claims. Know your rights under the Renters' Rights Act 2025.
How to write a letter before action to your landlord in the UK. Recover deposits, claim compensation, and resolve disputes before going to court.
The First-tier Tribunal (Property Chamber) handles housing claims for UK tenants, covering rent repayment orders, rent increases, costs, timelines, evidence bundles, and common mistakes.
Reporting landlord violations to a UK council, including which teams handle different complaints, evidence to gather, and enforcement powers available.
How to draft a formal legal letter to your landlord without hiring a solicitor. Covers letter requirements, templates, and what happens next.
Landlord ignoring your complaints? A mandatory landlord ombudsman is expected around 2028. Until then, these are the routes that can make a landlord act today.
When to use the N208 form for Part 8 court proceedings, how to complete it correctly, and what happens after filing in tenant-landlord disputes.
Claiming compensation from a UK landlord runs across four main grounds: disrepair, deposit breaches, rent repayment orders, and illegal eviction. Know what to claim, how to build evidence, and when to escalate.
