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Unfair tenancy terms, misleading practices, and the consumer law that protects tenants from both.
Charged a referencing, admin or inventory fee? Most tenant fees are banned, and you can reclaim a payment your landlord was never allowed to take.
Signed as a guarantor, or being asked to? The Renters' Rights Act 2025 narrowed what you can be chased for, including rent after the tenant dies. Here's exactly what you're on the hook for.
Which clauses in a UK tenancy agreement are unenforceable? Learn what the Consumer Rights Act 2015 voids, with examples and how to challenge them.
Misled into signing a tenancy? You may be able to unwind it within 90 days and get back some or all of what you paid, or claim a discount or damages if you're past the deadline.
A clause that fails the Consumer Rights Act 2015 fairness test doesn't bind you, even though you signed it. Here's how to get back money it has already cost you, and where to claim.
Told the flat was licensed, damp-free or bills-included, and it wasn't? If that statement got you to sign, you may be able to claim back the difference in rent. Here's how to prove it and which law to use.
Your listing promised a new boiler and no damp, and you got neither. Consumer law can let you claim back a share of the rent you paid, plus damages for what it cost you. Here is what counts and the evidence you need.
